How do I re-send my envelope/send a reminder?
Even though Signable has been designed to be as easy as possible for signers to use, sometimes they do need a gentle poke (or a reminder!). The best part? You can send them in multiple ways!
Sending a reminder email is as easy as selecting 'Resend' from the three buttons found on every 'In Progress' envelope in your Envelopes tab!
Clicking on your envelope's title takes you to it's Status Page (to learn more about the Status page, click here.) From here, you'll also be able to click 'Resend' as well as 'Reminder Settings' to schedule reminders too!
Now, who your reminder goes to will depend on the signing sequence you selected.
- If you sent the envelope 'All-at-Once' to all parties, then you'll be able to select which current parties who have yet to sign will be sent a reminder when you click 'Resend'
- If you sent the envelope 'One-at-a-Time', then clicking 'Resend' will only send a reminder to the current party who has yet to sign - no fear of bugging someone who's already done the hard bit!
Reminders won't cost you an extra credit, so there's no fear that your bill will skyrocket just because someone's dragging their feet a bit!
Here's a Tip:
If you regularly have to schedule reminders when sending your envelopes, you can set a default reminder schedule for all envelopes sent on your account!
Simply go to Company Settings > Preferences and look for the Envelope Settings subheading. Now you'll have peace of mind knowing every envelope will feature occasional nudges for your errant signers!
